2X eCommerce Podcast

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Optimizing eCommerce Shipping with ShipAccel: Insights from Gitika on Streamlining Operations

In this episode of the 2X eCommerce podcast, host Kunle Campbell converses with Gitika from ShipAccel, a new eCommerce platform launched by Pitney Bowes. They discuss how ShipAccel addresses the unique shipping needs of small to medium businesses (SMBs) and larger enterprises by offering both user interface and API solutions to streamline label printing, manage cross-border shipping, and handle returns. Gitika explains how automation and strategic technology can reduce manual tasks, increase fulfillment speed, and lower shipping costs, ultimately improving post-purchase experiences and supporting business growth. The episode provides valuable insights into optimizing eCommerce operations through smarter automated shipping solutions.

• (00:00) - How to Automate and Streamline Your Shipping Processes for Growth → Gitika Jain of ShipAccel
• (01:42) - Welcome and Episode Overview
• (02:58) - Interview with Gitika: Background and Role
• (05:00) - Challenges in E-commerce Shipping
• (09:40) - Boost Your Visibility with Reviews.io
• (11:56) - Trends in E-commerce Shipping
• (17:08) - ShipAccel's Unique Solutions
• (25:22) - Focus on SMB and Mid-Market
• (26:20) - Returns and Branded Tracking
• (29:27) - International Shipping Challenges
• (34:58) - Future Plans and Conclusion

Resources mentioned:
ShipAccel: https://www.shipaccel.com/
Pitney Bowes: https://www.pitneybowes.com/

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