How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm

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Tyler Delarm serves as the Head of Marketing at Undigital, where he spearheads efforts to revolutionize the unboxing experience for DTC brands. His extensive marketing background, which includes eCommerce and FinTech, has equipped him with unique insights into customer engagement and retention. Tyler’s work focuses on leveraging personalization to drive brand loyalty and satisfaction.

  • (00:00) - How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm
  • (01:00) - Introduction to the Podcast and Guest
  • (02:30) - Tyler Delman's Journey to B2B Marketing
  • (04:42) - The Importance of Branded Packaging
  • (11:26) - Maximizing Customer Lifetime Value
  • (15:55) - Personalization in Unboxing Experiences
  • (20:18) - Implementing Personalized Inserts
  • (30:17) - Conclusion and Contact Information

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Creators and Guests

Kunle Campbell
Host
Kunle Campbell
Host of the 2X eCommerce Podcast and Co-Founder at OCTILLION
Tyler Delarm
Guest
Tyler Delarm
Tyler Delarm serves as the Head of Marketing at Undigital, where he spearheads efforts to revolutionize the unboxing experience for DTC brands. His extensive marketing background, which includes eCommerce and FinTech, has equipped him with unique insights into customer engagement and retention. Tyler’s work focuses on leveraging personalization to drive brand loyalty and satisfaction.
How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm
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