On today’s episode, Kunle is joined by Mark Hook, Vice President & Global Brand PR of Communications at Brightpearl, a Retail Operating System that’s geared towards retailers and wholesalers looking to reach hyper scalability.

 

Nothing is more exciting than seeing your brand receive twice the amount of orders. All those late nights have finally paid off. But as your brand continues to grow, so does the amount of workload. Things get more and more complex as you get more customers. Your old operation model can’t keep up with the massive orders you're getting.

 

If you’re looking to solve these complexities, Brightpearl is your partner in hyperscaling your business. With Brightpearl, you can focus more on working on the business rather than in the business. Brightpearl automates everything after the customer clicks the buy button. With the worries and heavy workload off your shoulders, you can fully focus on growing fearlessly. 

In this episode, Kunle and Mark talk about the event horizon. You will get to hear about how Brightpearl skillfully builds a brand’s fame. This is a great episode for business owners looking to automate their operations model to focus on their brand’s growth.

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SPONSORS:
This episode is brought to you by:
 
Brightpearl

The 2X eCommerce Podcast Show is brought to you by Brightpearl, the number one Retail Operating System for e-commerce, multichannel retail brands, and wholesalers who want to Grow Fearlessly.

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Have you taken huge growth leaps in the last year?

If so - step up and be in the running for Brightpearl’s Lightning 50. The definitive list of the fastest growing online businesses in the UK and US.

Klaviyo
 
This episode is brought to you by Klaviyo – a growth marketing platform that powers over 25,000 online businesses. Direct-to-Consumer brands like ColourPop, Huckberry, and Custom Ink rely on Klaviyo.
 
Klaviyo helps you own customer experience and grow high-value customer relationships right from a shopper’s first impression through to each subsequent purchase, Klaviyo understands every single customer interaction and empowers brands to create more personalized marketing moments.
 
Find out more on klaviyo.com/2x.

Gorgias
 
This episode is brought to you by Gorgias, the leading helpdesk for Shopify, Magento, and BigCommerce merchants.

Gorgias combines all your communication channels including email, SMS, social media, live chat, and phone into one platform.
 
This saves your team hours per day & makes managing customer orders a breeze. It also integrates seamlessly with your existing tech stack, so you can access customer information and even edit, return, refund, or create an order right from your helpdesk.
 
Go to Gorgias.com and mention 2x eCommerce Podcast for two months free.

Recharge

This episode is brought to you by Recharge, the leading subscriptions payment solution for Shopify merchants.

Recharge helps eCommerce merchants of all sizes launch and scale subscription offerings. Recharge powers the growth of over 15,000 subscription merchants and their communities—turning one-time transactions into long-term customer relationships.

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Find out more on rechargepayments.com/2x.